Demonstration environment. Fictional organization, fictional people, synthetic data throughout. No patient data. Changes you make stay in this browser only.
ParvinCorpPractice Reporting

Ridgeline Health Partners. Multi-specialty physician group, 6 sites, 14 providers. This reporting pilot covers two primary care sites on athenaOne, Main Campus and Stonebridge, and their 4 providers.

Signed in as

Rowan Bexley, Practice Administrator. Owns the monthly numbers for the practice. Starts runs, enters athena’s figures, explains variances, and is the only role that can publish a run.

Metric definitionsMenu

Metric definition · Denial rate

Denial rate

What share of claims did each payer deny the first time?

Version 1

In force
Formula
Claims a payer denied the first time it decided on them, divided by all claims a payer first decided on in the month. Resubmissions are not counted again.
Numerator
Claims denied the first time a payer decided on them
Denominator
Claims a payer first decided on in the month
athena report
athenaOne Denial Management report, first-pass view, grouped by primary payer
Filters
Primary payer only; The payer’s first decision only; Self pay left out (no payer decides on it)
Broken down by
practice total, payer
Tolerance
Up to 0.50 points either way
Adopted
Aug 2, 2025