Latest published month
September 2026 numbers
Every number here was checked against athena’s own report before anyone else at the practice could see it. Each one either matched, sat inside an agreed tolerance, or the difference was explained in writing. Published Oct 1, 2026 by Rowan Bexley. Select any number to see the proof.
October 2026 numbers: due by Nov 9, once the month closes.
Needs your attention
From the published September 2026 numbers, against the practice’s own thresholds.
Days in A/R: 42.6 days. Above the practice’s target of 40 days.
Next step: Ask billing for the claims waiting longest on a payer decision and follow up on the oldest first.
Prove itA/R over 120 days: 13.94% of open A/R ($41,479.73). Above the practice’s limit of 10%.
Next step: Work the over 120 day list with billing: decide which balances to appeal, send to collections or write off.
Prove itDenial rate for Statewide Care Program: 10.67%. Above 10%; the practice rate is 7.93%.
Next step: Pull Statewide Care Program’s denied claims from athena’s Denial Management report and fix the most common denial reason at the front desk or in coding.
Prove itNo-show rate for Dana Whitlock, NP: 10.36%. 1.6 times the practice rate of 6.42%.
Next step: Review reminder calls and confirmation texts on the schedule of Dana Whitlock, NP, and consider double booking the slots missed most often.
Prove it
A/R aging
Open balances at month end, by days since the date of service.
Denial rate by payer
Share of claims denied the first time a payer decided on them.
Payers (choose one or more)
Provider rows by site (choose one or more)
Practice totals, payer rows and aging are for the whole organization and are never filtered by site.
Visits by provider
Completed appointments in the month.
No-show rate by provider
No-shows against visits that were kept or missed.
- Practice total6.42%Matched83 of 1,292
- Alina Ferris, MDMain Campus, East Region5.10%Matched18 of 353
- Marcus Delacroix, DOStonebridge, West Region5.01%Matched17 of 339
- Priya Ramanathan, MDMain Campus, East Region5.94%Matched19 of 320
- Dana Whitlock, NPNeeds attentionStonebridge, West Region10.36%Matched29 of 280
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Audit files
Every September 2026 number with its working, for anyone checking it line by line.