Practice Reporting. Prepared for Rowan Bexley on Oct 7, 2026. Whole organization.
September 2025 · prove it
No-show rate, practice total
6.43%Within toleranceReconciled with athena
How often do patients not turn up?
How the number is made
Definition version 1, in force since Aug 3, 2025.
- Formula
- No-shows in the month divided by appointments that were either completed or no-shows.
- No-shows
- 83
- Completed visits plus no-shows
- 1,290
- Result
- 6.43%
- Filters
- Cancellations excluded from both sides
- Counted by scheduled provider
- Scope
- Practice total
Checked against athena
The athena report to run, what it showed, and how far apart the two are.
- athena report
- athenaOne Appointments report, no-show count against completed appointments for the month
- athena’s figure
- 6.42%
- Difference (ours minus athena)
- +0.01 points
- Tolerance
- Up to 0.50 points either way
- Evidence
- Open the athena report athena-2025-09-appointments-no-show (sample), sample report, opens in a new tab
- Checked
- Oct 4, 2025, 10:00 AM EDT by Rowan Bexley
- Why they differ
- No explanation needed: the figures match or sit inside the tolerance.
The run behind it
- Source
- Demo data
- Pulled from athena
- Oct 3, 2025, 6:00 AM EDT
- Records counted
- 42,974 claims, 1,436 appointments
- Internal checks
- All 11 passed
For your IT team
Software version
rpt-pipeline 1.1.0.