Practice Reporting. Prepared for Rowan Bexley on Oct 6, 2026. Whole organization.
Metric definition · Cancellation rate
Cancellation rate
How much of the schedule is cancelled?
Practice total by month
Every run your role can see. A change of definition version is marked.
- September 202510.03%Matched
- October 20259.93%Matched
- November 20257.53%Matched
- December 20259.78%Matched
- January 20268.05%Matched
- February 20269.42%Matched
- March 20269.42%Matched
- April 20268.43%Matched
- May 20268.14%Matched
- June 20269.89%Matched
- July 20268.35%Matched
- August 20269.06%Matched
- September 20269.89%Matched
Version 1
- Formula
- Appointments in the month cancelled for any reason other than a no-show, divided by all booked appointments in the month.
- Numerator
- Cancelled appointments (not no-shows)
- Denominator
- All booked appointments
- athena report
- athenaOne Appointments report, cancelled appointments against all booked for the month
- Filters
- No-shows counted separately; All cancellation reasons
- Broken down by
- practice total
- Tolerance
- Up to 0.50 points either way
- Adopted
- Aug 2, 2025